Contact Us

Need help? Our support team is ready to assist with any questions, account-related issues, technical concerns or general feedback. Whether you need help verifying your account, processing a withdrawal, troubleshooting the site on mobile or want to pass on feedback, we’ll respond promptly via live chat, email or phone. For quick assistance use live chat; for documents or detailed enquiries, email us and we’ll guide you through the next steps.

Department	Contact
Customer support	[email protected] (live chat & email, fastest response; attach ID documents as PDFs or JPGs)
General enquiries	[email protected] (billing, account changes and verification help; response within 24-48 hours)
Affiliate enquiries	[email protected] (partner applications, commission schedules and integrations)
Phone	+1 416 592 4831 (voice support; English and French)
Working hours	24/7 live chat; email replies Mon-Fri, 09:00-18:00

Email Support

For detailed requests, account-related issues, or inquiries that require documents or explanations, please contact us by email at [email protected]. Include a clear subject line and your up-to-date contact details so we can process your request without delay. Email allows us to track correspondence, attach secure files, and provide a full written response that helps resolve matters faster.

Submit your enquiry

Name

<label for="email" style="display:block;margin-bottom:6px;font-weight:600;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="width:100%;padding:10px;border:1px solid #cfcfcf;border-radius:4px;margin-bottom:12px;font-size:14px;box-sizing:border-box;" /><label for="message" style="display:block;margin-bottom:6px;font-weight:600;color:#111;">Message</label><textarea id="message" name="message" rows="5" required placeholder="How can we help?" style="width:100%;padding:10px;border:1px solid #cfcfcf;border-radius:4px;font-size:14px;box-sizing:border-box;margin-bottom:12px;"></textarea><button type="submit" style="display:inline-block;padding:10px 16px;background:#0b6eff;color:#fff;border:none;border-radius:4px;font-weight:600;cursor:pointer;">Send message</button>

Support available in English and French. We will contact you using the email address you provide.

Response Time

Our support team aims to respond quickly. Most inquiries are answered within one business day, usually by the end of the next business day. More complex issues, such as account verification or payment investigations, may take longer depending on their nature and the checks required. We appreciate your patience and will keep you updated until the matter is resolved.

Feedback

Send us your feedback, suggestions or ideas to help improve our site. We read every message and use your input to make the casino easier to use, update game selections and sharpen promotions. Your comments are reviewed carefully by our team and often guide improvements to security, payments and customer support. Thanks for helping us improve the user experience.